Hi! Suji Yan-san.
Nice to meet you.
I'm admin of gorone.xyz(gorone.xyz/about).
May I ask you about support for users of mstdn.jp?

Some my Follower on mstdn.jp have been in trouble.
For example,pinned toot confusion /setteing privacy of toot/ …etc.

I guess troubles are due to DB,but, I can't investigate exactly...

IIn those trouble case,
Who could user of mstdn.jp ask to fix?
You()?
Or,yisiliu(

Can you give me some examples in detail? I won’t be able to help you if I cannot understand the issues you mentioned.


Thank you for your fast response!
I'm going to figure about you as customer personnel , is this no problem?

>>Can you give me some examples in detail?

I'll ask my followers who have trouble on mstdn.jp.
The parties explain detail to you via mastodon directly,maybe.
(Because I'm not mstdn.jp user)

Please wait a minutes.Thank you

no problem and thanks for reporting! This will help other users too!

Hello, . Nice to meet you!

Report my problem.

- Case1: "Pinned toots"

[Accound]
kuroCat__@mstdn.jp

[Trouble overview]
Now, he can't pin some toots at profile.
Only one toot can be pinned.
If correctly, it's possible to pin some toots. Right?

[Speculation]
We guessed detail about the trouble.

1) He pinned toot<A> on profile.
2) He deleted toot<A>.
3) Toot<A> was deleted, but the number of toots that can be pinned --- the status of "pinned toots" wasn't undo.
4)He repeated 1)~3).
5)As a result, space for possible pinned toots was decrease to 1.

Currently, this operation does not cause the same problem.

thanks for reporting! Please allow me to investigate these issue when I have time.

日本語でいいのでKPKさんの問題を私に報告しれくれれば、今度yisiliuさんからリプライが来た時にでも、報告できるようにできるかもしれません

フォロー

はい、了解です。長くなってもいいので詳しく書いていただけると助かります。

では、どういうことで困っているかをわかっている範囲でいいので書いてくれませんか?

時間経過での不具合解消を期待しておられるようですが、どういう不具合が起きているかjpの中の人に報告しないと、不具合は直らないと思われます。

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